Frequently Asked Questions
Read ASHP’s current information related to safety measures and COVID-19. In keeping with ASHP’s duty of care and responsibility as meeting host, ASHP strongly encourages all participants at ASHP events whether a presenter, attendee, exhibitor, staff, guest, or vendor to be fully vaccinated.
Where are the ASHP 2023 Summer Meetings & Exhibition being held?
The Summer Meetings are being held in Baltimore at the Baltimore Convention Center. The address is 1 West Pratt Street, Baltimore, MD 21201.
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Whom do I contact if I require special assistance during the meeting?
If you have any disability for which you require an auxiliary aid while attending this meeting, please contact the Conference and Convention Division by email at [email protected] by May 5.
What is the attire for the Summer Meetings?
The attire at ASHP national meetings is business casual. When packing, keep in mind that the average high temperature for Baltimore in June is 85 degrees, and the average low is 68 degrees. Because hotels and convention centers are cool, ASHP highly recommends that you bring a sweater with you when attending sessions.
Is my child allowed at the meeting?
For health and safety considerations, children under the age of 16 years will not be admitted to the exhibits, poster sessions, special events, or educational programs.
Does the Baltimore Convention Center have public parking?
The Baltimore Convention Center does not offer on-site parking. There are multiple parking garages nearby; the closest parking is at 115 West Conway Street, Baltimore. Find and reserve your parking spot online.
Does the Baltimore Convention Center have a business center?
For your everyday office needs, the Baltimore Convention Center features an in house full service Business Center operated by Baltimore Business Center. The Business Center offers you a place to copy, fax, scan and print your business materials on a variety of paper sizes and colors. Oversized color and black & white poster prints are also available. You may also send your files via email before arrival to Business Center and have your documents ready for you. The Business Center is located in the Pratt Street Lobby adjacent from Room 334. Please call 410-649-7194 for more information or reach us via email at [email protected].
Can I bring a guest to the meeting?
Yes, however, an official guest program has not been scheduled during the meeting. Guests of registrants are welcome to purchase a la carte badges to the following specially planned events:
- Sunday evening’s Grand Opening Reception in the Exhibit Hall from 5:00 p.m. – 7:00 p.m. ($45)
- Monday’s Opening Session (8:00 a.m. - 9:15 a.m.) and access to the Exhibit Hall on Monday ($60)
- Tuesday’s Harvey A.K. Whitney Lecture Award Reception and Dinner from 7:00 p.m. – 10:00 p.m. ($165)
- Lunch in the Exhibit Hall on Monday. Doors open at 11:00 a.m. and lunch service begins at 11:30 a.m. (based on availability after 12:30 p.m.). You must be 16 years or older to enter the Exhibit Hall. ($60)
- Lunch in the Exhibit Hall on Tuesday. Doors open at 11:00 a.m. and lunch service begins at 11:30 a.m. (based on availability after 12:30 p.m.). You must be 16 years or older to enter the Exhibit Hall. ($60)
Badges can be purchased onsite at Customer Relations, located in the Registration area.
Badges for the Opening Session, Grand Opening Reception and for daily lunches are available onsite only.
Can a guest attend the Opening Session on Monday?
Yes, guests may attend the Opening Session, but they must have a badge. Badges can be purchased onsite at Customer Relations, located in the Registration area. Badges are $60 and include access to the Exhibit Hall for Monday only.
Can a guest attend the lunch in the Exhibit Hall?
Yes, badges for Monday’s or Tuesday’s lunch can be purchased onsite at Customer Relations, located in the Registration area. Doors open at 11:00 a.m., and lunch service begins at 11:30 a.m. (based on availability after 12:30 p.m.). Badges for lunch are $60 for each day.
Does the Convention Center have a Mother’s Room?
A mother’s room will be available at the Convention Center for nursing mother’s. Please check the ASHP LIVE! app for exact location.
Does the Convention Center have a designated First-Aid Room?
Yes, a First Aid Room will be available at the Convention Center. Please check the ASHP LIVE! app for exact location.
How do I purchase tickets for the Harvey A.K. Whitney Lecture Award Reception and Dinner?
Coupons for the dinner can be purchased while registering for the meeting (online or on the registration form) or during the meeting at Customer Relations in the Registration area. Coupons must be purchased by 2:00 p.m. on Monday, June 12. The cost is $165 and is nonrefundable.
Seating at the dinner is reserved, and coupons (received when you pick up your badge at the meeting) must be exchanged for a ticket and table selection by 2:00 p.m. on Monday, June 12, at Customer Relations in the Registration area.
Attire is evening formal, black tie optional.
What is the headquarter hotel?
The headquarter hotel is the Hilton Baltimore Inner Harbor.
What is the tax on the hotel rooms?
The tax is currently 17.5% (subject to change).
Do the hotel rates include complimentary internet access?
If you book your hotel room through Orchid.Events, ASHP’s official housing provider, your hotel rate includes internet access in your guest room. You will also receive the following exclusive benefits:
- Complimentary access to the hotel’s fitness center
- No resort fees
- Protection in the event the hotel oversells its rooms
- And more
Why shouldn’t we reserve our hotel room directly with the hotel or a discount internet provider?
The number of guest rooms reserved by ASHP attendees and exhibitors determines whether or not the meeting qualifies as a "citywide" convention. Fulfilling this standard requirement enables us to hold our meeting in the cities that meet our space, location, and rate criteria. It also allows us to receive all of the benefits and services reserved for citywide conventions and provided by the hotels and local Convention and Visitors Bureau.
Here are several other extremely important reasons for you to reserve your hotel room through our housing company:
- You’ll have peace of mind that you made a reservation at an official ASHP hotel at the discounted ASHP rate.
- You’ll be provided with complimentary access to the internet in your hotel guest room.
- In the event the hotel has oversold guest rooms, you’ll have protection.
- We can avoid financial penalties for not filling our room block commitments.
- We can negotiate lower and more favorable rates for future meetings (more rooms equals greater buying power and lower costs for everyone).
For these reasons, please reserve rooms through Orchid.Events, ASHP’s only official housing provider for the Summer Meetings.
What should I do if I can’t book all nights at my preferred hotel?
You may select to be waitlisted for those nights. If you select a waitlisted reservation, currently, one or more nights of your stay are unavailable. Orchid.Events is continually working with the hotels on room inventory, and there is a high probability they will obtain additional rooms for the waitlisted nights. Should your waitlisted reservation be confirmed, you will receive a new acknowledgment within five business days from Orchid.Events. If they are unable to clear your waitlisted reservation, Orchid.Events will contact you to discuss alternative accommodations.
If you are experiencing difficulty making your reservation, you may also call 1-877-505-0675 to speak with an Orchid.Events customer care representative. Orchid.Events is open Monday-Friday, 9:00 a.m. - 7:00 p.m. ET, excluding Federal Holidays.
I would like to extend my hotel stay and the dates are not available online?
If your desired dates are unavailable or you would like to stay before or after the official meeting dates, call 1-877-505-0675 to speak with an Orchid.Events customer care representative. Orchid.Events is open Monday-Friday 9:00 a.m. - 7:00 p.m. ET, excluding Federal Holidays.
How do I book a group of rooms for my organization?
Five or more rooms is considered a room block. Individuals or companies wishing to secure five or more guest rooms must complete the Hotel Room Block Reservation form or email a completed and signed form [PDF] to [email protected]. The Hotel Room Block Policies [PDF] must be read prior to submitting the Hotel Room Block Reservation form.
I received an acknowledgment from Orchid.Events. Will I hear from the hotel directly?
You will not receive an additional reservation confirmation from your hotel. The housing acknowledgment, received from Orchid.Events when you book your room, serves as confirmation of your reservation. The hotel will not have a record of your reservation until a few days prior to the beginning of the meeting. If you have questions about your reservation or need to make a change, you may access your reservation online or email [email protected].
View the Travel page for the Summer Meetings.
How far is the airport from the Baltimore Convention Center?
Baltimore Washington International Thurgood Marshall Airport (BWI) is conveniently located less than 20 minutes from The Baltimore Convention Center by car, shuttle bus, public transportation or taxi.
For additional information, visit BWI’s website.
Will ASHP shuttle service be provided to/from Baltimore Washington International Airport?
ASHP does not provide shuttle service to/from the airport and the hotels. Multiple forms of transportation link you to the rest of the region. Visit the Ground Transportation page for more information.
Will ASHP provide shuttle service to the Convention Center each day?
All hotels are within easy walking distance of the Baltimore Convention Center and, thus, shuttle service is not required. View the official Hotel List and Map [PDF].
I have a registration question, whom should I contact?
ASHP is partnering with SPARGO, Inc. as the official registration provider for the Summer Meetings. If you have a question related to registration, please contact the ASHP Customer Registration Center at [email protected] or by phone at 866-849-9828 (International) or 571-549-4546 (Domestic). The ASHP Customer Registration Center hours are Monday - Friday, 8:30 a.m. - 5:00 p.m. ET.
What is the location and hours or registration?
- Registration is located in the Pratt Street Lobby, Level 300 of the Baltimore Convention Center.
- Registration Hours (subject to change, please check the ASHP LIVE! App for the most up to date information).
|Saturday, June 10||10:30 a.m. – 5:45 p.m.|
|Sunday, June 11||7:00 a.m. – 7:00 p.m.|
|Monday, June 12||7:00 a.m. – 5:30 p.m.|
|Tuesday, June 13||7:30 a.m. – 5:00 p.m.|
|Wednesday, June 14||7:30 a.m. – 12:00 p.m.|
NOTE: Preregistered Attendees and Exhibitors be sure to bring your registration confirmation barcode — it'll get you through the fast lane of preregistered/advance registration. Simply scan your barcode, pick up your badge, and be on your way. Registration orders must be paid in full, and you must present photo identification prior to badge pickup. Assistance will be available if you choose to register onsite.